Liaison, Advanced Clearing and Prime Services

Los Angeles, CA | Full-time | Office

Our hiring partner is one of the nation’s largest securities firms and investment banks, delivering customized financial solutions across Wealth Management, Capital Markets, Futures, and Prime Services. With over 100 corporate offices and 80+ correspondent locations, they have built a reputation for client-first service and consistent national growth.
The Advanced Clearing and Prime Services division is seeking a motivated and professional Liaison to manage and strengthen relationships with broker-dealer clients, support onboarding, and ensure smooth operational processes.

Role Summary
This Liaison will serve as a trusted point of contact between the firm and its broker-dealer clients, supporting day-to-day needs and ensuring clients receive timely, accurate, and compliant service. You will be responsible for client onboarding, training, internal coordination, and communication — with a strong emphasis on professionalism, detail, and client satisfaction.

 Key Responsibilities

• Serve as the primary relationship manager for assigned broker-dealer clients
• Coordinate the onboarding of new clients/accounts, ensuring complete documentation and system configuration
• Guide clients through compliance, login credentials, and platform access
• Deliver onboarding training and ongoing platform support
• Act as a communication hub—draft memos, letters, and internal reports to clarify processes and updates
• Resolve client issues, escalating complex matters and providing proactive solutions
• Collaborate cross-functionally with operations, trading, compliance, and technology
• Ensure client data confidentiality and regulatory compliance
• Maintain process documentation and contribute to workflow improvements

Required Qualifications

• Bachelor’s degree or equivalent professional experience
• Minimum 2+ years’ experience in a brokerage, trading desk, or financial services support role
• Series 7 license preferred (or willingness to obtain)
• Strong organizational and project management skills
• Excellent communication skills (written and verbal)
• High level of professionalism, discretion, and attention to detail
• Advanced MS Office skills (Excel, Word, PowerPoint)
• Familiarity with FIX protocol is a plus

Benefits & Perks

• Comprehensive medical, dental & vision coverage with multiple plan options
• Health Savings Account (HSA) with employer contributions
• Flexible Spending Accounts (FSA) – including dependent care
• Pre-Tax Commuter Benefits
• 401(k) plan with discretionary company match and profit-sharing
• Tuition reimbursement
• 3 weeks of Paid Time Off
• 2 weeks of Paid Sick Time (location dependent)
• 10 paid holidays
• Paid leave programs (Parental, Military, Jury Duty, Disability, Volunteer, etc.)
• Charitable donation match
• Employee discount & wellness programs
• FINRA License sponsorship