Head of Back Office Operations

Cyprus | Full-time | Remote

Our hiring partner, a fast-growing global fintech company, is looking for a results-oriented Head of Back Office Operations to oversee and optimize critical back-office workflows. This is a high-impact leadership position that plays a pivotal role in managing end-to-end operational processes including settlements, invoicing, payments, onboarding/offboarding, and regulatory reporting across multiple business lines.
This role is perfect for a highly experienced professional in financial operations who thrives in an international, fast-paced environment and is passionate about accuracy, process efficiency, and automation.

Key Responsibilities

• Lead and optimize all invoicing, payment settlements, deposits, withdrawals, reconciliations, and client reporting activities.
• Oversee seamless client onboarding and offboarding processes aligned with compliance and regulatory standards.
• Develop and enforce robust internal control mechanisms to ensure the integrity and accuracy of financial and client data.
• Design and implement scalable operational processes, systems, and workflows that support business growth and automation.
• Collaborate cross-functionally with Finance, Compliance, Legal, Customer Support, and Technology teams to resolve issues and improve operational alignment.
• Supervise the preparation and delivery of client statements, reports, and documentation with precision and timeliness.
• Conduct ongoing audits and process reviews to drive continuous improvement and risk mitigation.

Candidate Profile

• Experience: 7+ years in financial services, fintech, brokerage, or payment companies with a strong focus on back-office operations.
• Expertise: Proven track record in settlements, invoicing, payment operations, onboarding, and internal data management.
• Leadership: Experience managing international operational teams and implementing process automation or lean methodologies.

Skills:

• Advanced organizational and problem-solving abilities
• Hands-on systems optimization experience
• Strong communication and stakeholder engagement skills
• Fluency in English (written and spoken)