Barcelona, Spain | Full-time | Office

Our client is a leading online brokerage company with a strong presence in the US, European, and Asian stock markets. They are known for their innovative approach, high-quality investment products, and dedication to client satisfaction. The team is composed of skilled professionals who are passionate about delivering the best possible results while fostering a collaborative and dynamic work environment.

Key Responsibilities:

• Client Acquisition and Relationship Management: Attract new clients and build lasting relationships with existing ones to ensure ongoing engagement and satisfaction.
• Client Onboarding and Presentations: Conduct presentations on investment products and services, delivering clear and professional information to clients.
• Client Support and Issue Resolution: Address client inquiries and issues promptly, providing tailored solutions to meet individual needs.
• Ongoing Communication: Maintain regular contact with clients to build trust and inform them about new market opportunities and strategic updates.
• Customized Investment Strategies: Develop and implement personalized strategies for key clients based on their goals and preferences.
• Administrative Support: Maintain accurate records, assist with transaction processing, and ensure efficient communication between clients and internal departments.
• Networking and Brand Representation: Participate in industry conferences and professional communities to enhance the company’s visibility and reputation.
• Collaboration with Internal Teams: Work closely with marketing and analytics departments to ensure a high standard of customer service.
• Feedback Analysis: Gather and analyze client feedback to continuously improve service quality and satisfaction.
• Reporting: Prepare regular reports on client interactions and strategy effectiveness.

Key Competencies & Qualifications:

• Minimum of 3 years of experience in sales or client relationship management.
• Strong presentation and communication skills.
• Bachelor’s or Master’s degree in Marketing, PR, or a related field.
• Fluent in Spanish and English.
• Excellent interpersonal skills and ability to collaborate within cross-functional teams.

What’s on Offer:

• An opportunity to work with a fast-growing, international financial services company.
• Competitive salary with quarterly performance-based bonuses (up to 100% of the gross salary).
• Partial coverage of the annual fee for a private insurance scheme.
• Engaging projects and professional growth within an expert team.
• Regular team-building events and cross-border networking opportunities
• Company-provided laptop and necessary work equipment