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Client Relationship Manager
Sales
Athens, Greece | Full-time | Office

Our client is a leading online brokerage company with a strong presence in the US, European, and Asian stock markets. They are known for their innovative approach, high-quality investment products, and dedication to client satisfaction. The team is composed of skilled professionals who are passionate about delivering the best possible results while fostering a collaborative and dynamic work environment.

Key Responsibilities:
  • Client Acquisition and Relationship Management: Attract new clients and build lasting relationships with existing ones to ensure ongoing engagement and satisfaction.
  • Client Onboarding and Presentations: Conduct presentations on investment products and services, delivering clear and professional information to clients.
  • Client Support and Issue Resolution: Address client inquiries and issues promptly, providing tailored solutions to meet individual needs.
  • Ongoing Communication: Maintain regular contact with clients to build trust and inform them about new market opportunities and strategic updates.
  • Customized Investment Strategies: Develop and implement personalized strategies for key clients based on their goals and preferences.
  • Administrative Support: Maintain accurate records, assist with transaction processing, and ensure efficient communication between clients and internal departments.
  • Networking and Brand Representation: Participate in industry conferences and professional communities to enhance the company’s visibility and reputation.
  • Collaboration with Internal Teams: Work closely with marketing and analytics departments to ensure a high standard of customer service.
  • Feedback Analysis: Gather and analyze client feedback to continuously improve service quality and satisfaction.
  • Reporting: Prepare regular reports on client interactions and strategy effectiveness.

Key Competencies & Qualifications:
  • Minimum of 3 years of experience in sales or client relationship management.
  • Strong presentation and communication skills.
  • Bachelor’s or Master’s degree in Marketing, PR, or a related field.
  • Fluent in Greeck and English.
  • Excellent interpersonal skills and ability to collaborate within cross-functional teams.

What’s on Offer:
  • An opportunity to work with a fast-growing, international financial services company.
  • Competitive salary with quarterly performance-based bonuses (up to 100% of the gross salary).
  • Partial coverage of the annual fee for a private insurance scheme.
  • Engaging projects and professional growth within an expert team.
  • Regular team-building events and cross-border networking opportunities
  • Company-provided laptop and necessary work equipment
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