Athens, Greece | Full-time | On-site

We are partnering with a leading global online brokerage firm, renowned for its expertise in the US, European, and Asian stock markets. With a dynamic and professional team, this organization is at the forefront of financial market services, offering innovative investment solutions to its growing client base.

As a Client Relationship Manager, you will play a pivotal role in building and maintaining strong relationships with high-net-worth clients, driving client satisfaction, and contributing to the company’s success. This is an excellent opportunity for an experienced professional who thrives in a fast-paced environment and has a passion for delivering exceptional client service.

Key Responsibilities:

• Client Acquisition & Relationship Management: Attract new clients to the company while nurturing and strengthening relationships with existing ones.
• Client Presentations: Conduct company and product presentations, highlighting available investment opportunities tailored to clients’ goals.
• Customized Client Strategies: Develop and implement personalized investment strategies for key clients based on their unique requirements and objectives.
• Client Communication: Maintain regular communication with clients, providing updates on market trends, investment opportunities, and changes in strategy.
• Issue Resolution: Address client queries and concerns efficiently, ensuring high satisfaction levels.
• Administrative Support: Assist with client documentation, transaction processes, and the seamless exchange of information between clients and the company.
• Market Representation: Represent the company at industry conferences and business communities, presenting investment products and building the brand’s reputation.
• Collaboration: Work closely with internal departments (marketing, analytics) to enhance the client experience and identify new opportunities.
• Feedback Analysis: Gather and analyze client feedback to refine strategies and improve service delivery.
• Reporting: Prepare reports on client interactions, market insights, and strategic outcomes to help define the company’s ideal client profile.

Key Qualifications & Skills:

• Experience: At least 3 years of proven sales or client relationship management experience, preferably in financial services.
• Presentation Skills: Strong ability to deliver impactful presentations to clients and stakeholders.
• Education: Bachelor’s or Master’s degree in Marketing, PR, Finance, or a related field.
• Languages: Fluency in Greek and English is essential.
• Interpersonal Skills: Exceptional communication, negotiation, and relationship-building skills.
• Adaptability: A proactive, solution-oriented mindset with the ability to thrive in a fast-paced, dynamic environment.

What’s on Offer:

• Work with an international market leader in financial services.
• Competitive salary with a quarterly bonus of up to 100% of your gross salary based on performance KPIs.
• Partial reimbursement of annual private insurance fees.
• Engaging and challenging tasks with opportunities for professional development in a team of industry experts.

If you are a client-focused professional with a passion for financial markets and an entrepreneurial mindset, this role offers an exciting opportunity to contribute to a high-performing team.