General Manager

Tbilisi, Georgia | Full-time | On-site

Our hiring partner is a leading multinational distributor of ICT products, operating across Europe, the Middle East, and Africa (EMEA). Its subsidiary is a dynamic, full-cycle provider of sustainable electronics solutions, specializing in trade-in, refurbishment, and remarketing of second-life IT and consumer devices across Central Asia, the Caucasus, the EU, the Middle East, and Africa.

The role will primarily focus on Georgia (50–60%), with additional responsibility for Azerbaijan (20–30%) and potential coverage of Armenia (10–20%) based on acquisition needs. 

We are looking for a retail professional with solid experience and a strong understanding of the local
market. Ideally, this is someone highly motivated, proactive, and eager to grow and develop
professionally.


Key responsibilities and objectives:

• Developing the business in line with the Company's strategy
• Сarrying out budgeting, financial planning, ensuring the operational efficiency of the business: evaluating and driving to successful results. Responsible and accountable for achieving the Company's financial performance (net profit, cash flow, risks management)
• Determining priorities depending on the Company's strategy, making key decisions, controlling the implementation of plans and budgets, responsibility for the team's results
• Building long-term and mutually beneficial relationships with all key stakeholders: (colleagues, partners, vendors, service providers)
• Searching for new opportunities, analyzing the market situation, studying its development trends
• Forming motivated and professional team, cultivate management by data culture of the team.
• Creating, evaluating efficiency and optimizing business processes
• Any other tasks related to business development.

Requirements:

• 3+ years of experience in the role of general/ country manager in consumer electronics industry/companies for service/warranty
• Knowledge of trade-in business is an advantage
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members at all levels of the organization.
• Strong leadership skills, with the ability to motivate and inspire team members to achieve goals and targets.
• Ability to analyze and interpret data and develop strategies to improve customer service delivery.
• Proficient in Microsoft Office Suite and customer service software applications.
• Strong attention to details, with the ability to multitask and manage priorities in a fast-paced environment.

Conditions:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals 
• International career opportunities
• Attractive remuneration package
• Life events gifts, corporate presents, awards, years of service bonuses
• Special prices for Company products