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Client Service Manager
Marketing
USA | Full-time | Remote
We are seeking a Client Service Manager to support agencies and brands in navigating today’s
fragmented media ecosystem. This role combines hands-on expertise with AI-driven transformation -
through leadership workshops, practical training, custom builds, and ongoing innovation - to deliver
outcome-focused media performance.
Responsibilities
As a Client Service Manager, you will:
- Build and maintain strong client relationships by understanding goals and proactively
addressing concerns.
- Identify growth opportunities within small to midsize accounts and drive measurable value.
- Review client reports and resolve issues collaboratively with internal teams.
- Manage multiple accounts efficiently, ensuring clear communication and timely deliverables.
- Collaborate with cross-functional teams (MPO, Growth, Planning) to ensure projects align
with client expectations.
- Present campaign insights clearly, turning data into actionable recommendations.
- Stay up to date with key digital advertising platforms (DV360, Meta, Google Ads) and adopt
new tools and technologies as needed.
- Anticipate and resolve campaign challenges, remaining flexible to client needs and market
trends.
Your Profile
We are looking for someone with:
- 3+ years of experience in Account Management or Client Service (agency experience is
strong plus).
- Hands-on experience with programmatic advertising and a solid understanding of digital
media ecosystems.
- Strong proficiency in Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and
project management tools.
- A proactive, client-focused attitude with excellent organizational skills.
- Ability to handle a varied workload and occasional time pressure.
- Capability to work effectively both independently and within a team.
What We Offer
- Competitive salary.
- Fully remote work with flexible hours to suit your lifestyle.
- Unlimited PTO for vacation, sick days, personal time, or paid holidays.
- Growth-focused environment with access to learning resources and clear advancement
pathways.
- Fun team events, including online cooking classes, yoga sessions, and more.
- A culture of trust—minimal bureaucracy, no micromanagement, focus on results over process.
fragmented media ecosystem. This role combines hands-on expertise with AI-driven transformation -
through leadership workshops, practical training, custom builds, and ongoing innovation - to deliver
outcome-focused media performance.
Responsibilities
As a Client Service Manager, you will:
- Build and maintain strong client relationships by understanding goals and proactively
addressing concerns.
- Identify growth opportunities within small to midsize accounts and drive measurable value.
- Review client reports and resolve issues collaboratively with internal teams.
- Manage multiple accounts efficiently, ensuring clear communication and timely deliverables.
- Collaborate with cross-functional teams (MPO, Growth, Planning) to ensure projects align
with client expectations.
- Present campaign insights clearly, turning data into actionable recommendations.
- Stay up to date with key digital advertising platforms (DV360, Meta, Google Ads) and adopt
new tools and technologies as needed.
- Anticipate and resolve campaign challenges, remaining flexible to client needs and market
trends.
Your Profile
We are looking for someone with:
- 3+ years of experience in Account Management or Client Service (agency experience is
strong plus).
- Hands-on experience with programmatic advertising and a solid understanding of digital
media ecosystems.
- Strong proficiency in Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and
project management tools.
- A proactive, client-focused attitude with excellent organizational skills.
- Ability to handle a varied workload and occasional time pressure.
- Capability to work effectively both independently and within a team.
What We Offer
- Competitive salary.
- Fully remote work with flexible hours to suit your lifestyle.
- Unlimited PTO for vacation, sick days, personal time, or paid holidays.
- Growth-focused environment with access to learning resources and clear advancement
pathways.
- Fun team events, including online cooking classes, yoga sessions, and more.
- A culture of trust—minimal bureaucracy, no micromanagement, focus on results over process.
You're welcome!
Fill the form below and we contact you soon